Contact Us

Questions and feedback

At Donut King, your questions and feedback are important to us. Please take a second to read through your below contact options to ensure you have a timely response.

Please check our frequently asked questions page for any product or service questions you have.

For all enquiries relating to product, price, orders or customer service please contact your local store here. If you are not satisfied with the stores response please call our Customer Care Team.

We love a compliment! If you have had a positive experience with the brand that you would like to share please connect with us via any of the contact options listed below.

Customer Care

Phone: 1800 441 312

Hours: Monday – Friday, 7.30am – 4.00pm (AEST) excluding public holidays

Or complete the feedback form here

You can also contact us through our Facebook and Instagram pages

Please note effective 18 February 2019 the RFG Customer Care line 1800 441 312 will be discontinued. Please continue to engage with us through our ‘Contact Us’ page, Facebook or Instagram.

Franchise Enquiries

Please visit our franchise information page or email donutking.franchising@rfg.com.au

Media Enquiries

Please email us at media@rfg.com.au or call us directly on +61 7 5655 2542.

Employment Enquiries

For in-store employment enquiries contact your local store here.

For Retail Food Group employment opportunities email recruitment@rfg.com.au

Sponsorship and donations

Donut King exclusively aligns with select charities nationally from time to time. For local charitable donations please contact your store directly.

Marketing Enquiries

For all marketing related enquiries please contact makeitfun@donutking.com.au

Address Details

Retail Food Group
1 Olympic Circuit, Southport 4215